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wrong transcript

 priyank2606 on May 15, 2018
I ordered transcript online from mail transcript they send sealed envelope of my college but I need one more document in the envelope so I go to my college for add one more document when authorized person opened enevlope she said it is not transcript it is only verified marksheet and the mail transcript person said it is transcript but my college madam said that the person who collect this document doesn't know what is transcript and I also told to mail transcript person transcript name is mention on the paper is called transcript.what can I do ? Mail transcript id : 23122 Application Date: 28 Mar 2018 paid amount : 8496
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