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why ptm customer care not responcible

 saket subham on Jan 22, 2017
Dear sir, My mobile no [protected] and [protected], [protected],but after a long time,these payment not received by me and not back to sender [protected] where is fund,no perfect answer given by Paytm. We would like to inform you that we have checked and found P2P (Payer to Payee) transaction has not been successful against transaction ID [protected] and [protected] of amount INR 4990+4999. Do needfull. from, Dimple [protected] [protected]
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