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when me received my complaint salutation

 rakeshlavu on Sep 12, 2017
me file a complaint 14 aug against dr bhim rao ambedker university for provisional till me not received any reply . Complaint : I have applied for my provisional certificate online on dated 6-8-17 Application id is 17136 & fess transition id is JHMP5555244060 AND final year roll no is 142081041064 and i have submit approx 150 rs as a provisional certificate fee. Concern person said they will send provisional certificate degree through email but i have not received my provisional certificate I am calling university but nobody responding. I have tried to contact VC of the university but he is also not available on phone. I called to university a lot of time but nobody responding. I have visited to university again but they said, they will send the same very soon.
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plz tell me what me do

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