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what should I do if complaints stands unanswered or un resolved by the merchandise.

 arijit.bhattacharyya on Oct 4, 2018
I have put a complaint few weeks ago against Samsung Electronics India ltd. The complaint was forwarded by this forum to the merchandise, subsequently I received an update on my complaint where the merchandise requested my contact details. However after that there was no response received from Samsung Electronics India Ltd and the issue stands unattended / unresolved, please advise what steps can I take to address the matter.
Answers Mobile Handsets


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