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refund money from airlines authority

 Bikrambhowmik on Sep 24, 2018
While air ticket booking on 17.09.2018 through cheapoair amount is debited from bank without confirmation of booking & PNR. Launched a complain to cheapoair customer care. they confirmed to return back money but till now no amount has been credited in my savings account. Can I any further action about this delay response against this authority ??
Answers Airlines


Dear Consumers,

Consumer's interests are effectively dealt under the provisions of "the consumer protection act, 1986". You may direct your attention towards the remedy clauses.

Aditya Grover

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