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PPF transfer issue

 kasturi rangan1 on Nov 30, 2018
My PPF transfer has been stuck at Lucknow office for 10 months now and online complaints from their end are closed as soon as I add them saying 'Resolved' without any action taken. They keep asking me to visit them and on every visit they tell me that it shall be resolved in a month. Should I complain on consumer forum or make an FIR and take them to court?
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