Questions › paid money but still waiting for the product delivery

paid money but still waiting for the product delivery

 sheetal sharma on May 2, 2010
Hi, i ordered one product through Indiatimes shopping last year 2009 nov.. that time received product but that was not the one which i ordered i send that back to the company after talking to their customer care agent and asked for the replacement. after that when i received that was damaged then again i asked for replacement but from feb 2010 i am continously calling them and asking for the product or else money back the whole amount which i paid ( whatever the interest i paid through my credit card and on the phonecalls which i am doing since last year along with the actual product amout). they are giving me the time frame of every monday or tuesday and when ever i am asking for the product again they are repeating the same thing. what should i do against this kind of cheating. because i am not getting my product or else my money back.
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