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loss of money in other ATM machine

 d vishal varma on Dec 23, 2017
I posted a complaint in this consumer complaints page about my loss of money in ATM machine, this post was done on the dec8 i received a mail that the complaint was filed and sent to STATE BANK OF INDIA CUSTOMER CARE but still i haven't received any kind of call's or any messages nor a mail regarding this issue, may i know how many days or months this consumer forum takes to solve this problem?
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