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ICICI Home Loan

 jmohanty on May 11, 2010
Dear Sir, My name is Jitendra Mohanty. I have a loan account having no LBPUN[protected]. I had applied for a fixed interest rate change on Feb-2010. ICICI Bank has deducted an amount of Rs. 6,077.00 on 30/01/2010 towards the same. However till today my interest rate has not been changed. I have followed up several times during these days. Every time I am getting reply that it will be done in another 8- 15 days. It has been already more than 3 months. Whenever I am writing any letters to Customer care they are saying that you have to go to Home Loan office personally and whenever I am calling Home loan office (Pune Ghole road) they are saying you call Customer care or visit here personally. I have visited home loan office several times. Please let me know to whom I should Contact. Please give me ICICI higher authority mail id /Phone no. I am a customer of ICICI Bank for last 10 years. I have home loans, bank accounts, several insurances; MF, demat account etc with ICICI bank. This is very much frustrating experience. Please help me Thanks Jitendra Mohanty.
Answers Loans


Dear Jitendra,

Sorry to hear about your experience with our bank. We have made a note of your loan account number. We'll contact you and work to resolve your issue.

ICICI Customer Service Team

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