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how to complaint about travel compony

 germanaltaf on Jan 17, 2019
Tourism Company: timeofyatra.com Company contact customer care number: [protected] Company mail id: [email protected] , Call received from: [protected] Dear Sir, On 6 th october 2018 I have received a call from Mr.Sachin (phone number: [protected]) saying that we offer you A DELL LEPTOP to promot our travel compony. you have to paid (rs 14999 ) via PAYTM with monthly instalment 1250 rs. by my mistake it was full payment by card. so i told MR. SACHIN that its payment fully paid. he told me try to convert on EMI OF 12 month by mistake once more time trandsction done of ( rs 14999 ) total money spend rs 29998 then mr. sachin told me your by mistake transaction rs 14999 refund within 5-6 working days and your assure gift will courier 10-15 days While the days are passing they are not sending me any gift or refund money.whenever i call to compony mr. sachin not on call and other employee ( smt ANJALI ) attend the call and the inform mr that mr. sachin leave the job. whenever i call to compony employees told me your refund and gift in under process after too much my argument they mail me to refund money of rs 14999 before 15TH DECEMBER 2018 BUT STILL NOT RECEIVED MONEY i tierd to mail and telephonic to refund my money i told them i dont want a gift which you offerd me i whant my money back (rs 29998 ) but they have new scheam for me they told we were gift a DELL LEPTOP ON behalf to promot other 5 person for our tour package after they will send a gift now days are passing and they had new mail for me that compony will refund money (rs 14999 ) before 15TH FEB 2018. employees of compony are behaving rudly and not givven propper response. sales executive (smt anamika ) also not given proper response and told me that your 1st transaction will not refund. you must have to use compony services. name of employees of compony are MR. SACHIN MR. ASHOK MR. CHIRAG SMT. PRIYA SMT. ANJALI ( CALL ATTENDER ) SMT. ANAMIKA ( SENIOUR EXECUTIVES ) This company is cheating, fraud company which calls the people daily and forcing to take the package and deliver nothing.please The company has a website named timeofyatra.com and all the fraud information is published on the website like 24x7 customer support etc. They are never available before 10:30 AM and after 5PM. This is a big fraud company and time for me expose this company to get my refund and prevent other people’s being cheated from the same. I request you to consider my grievance and take necessary action on this website /company. I Product or Service Mentioned: Times Of Yatra Deal. Reason of review: Cheating tourism. Monetary Loss: $450 Reason of review: Problems with payment. Monetary Loss: $450. Preferred solution: Full refund. I liked: Riddiculous. I didn't like: Cheating.
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