Questions › Hair Treatment- Juvexin Global Keratin, a waste !

Hair Treatment- Juvexin Global Keratin, a waste !

 NewUser! on Aug 12, 2013
I'v got densely curled hair so i went to a saloon hear in Gandhinagar and asked for smoothening rates. I was told about keratin and so I inquired more about it from them. I was told that my hair would be straightened by 70% and 20-30% variation will remain, meaning 20-30% hair wont be straightened but since its a chemical free procedure and I wanted to avoid chemicals so i went for it. Now this friday i.e 9th august, i got keratin done. and i took the best care of it for two days, the 3rd day i went for a wash to the parlour and could see that no change has come on my hair. my hair has become smooth but the curls have'nt gone. On further inquiring with other salons i was told that this happens in keratin and for the permanent straight look i'l have to take 2-3 sittings. i wasnt told about this by the owner of the saloon where i went. she disagrees with the fact that she told me my hair would be straightened upto 70% and the other staff members who did my treatment said that my hair would be straight. I want my money back as I'm not satisfied with the look. Moreover, she was charging 6000 for my hair so i thinking economical asked her to cut my hair first and then do the keratin. so now i have really short hair which are curly and it looks hideous. I'm so irritated and mentally stressed that I feel like crying for the waste of money that has happened. I was charged 4000 and this is not worth it at all. can i complain against them and ask for a refund and get my money back?
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