Questions › Airline service
Rarahul.namkum on Jan 16, 2012
Hi sir, I have the query with Make my trip. I booked a ticket on 24.11.2011 from Delhi to Ranchi for 2.12.2011 thru kingfisher Airlines. I boarded the plane but it had to land in lucknow which was not enroute. There the plane was grounded. I opted for full refund which was processed by the airline staff.And I was provided the drop till Kanpur. Later on when I was checking with the Make my trip, they stated that the airline informedthat as I have taken the drop till Kanpur , this was nor agreed upon. Now they are refusing to entertain my claim.I have the boarding pass mentioning , Full Refund. What options do I have.